Patient Information

Requesting an appointment

Call or text (714) 312-1200, Monday through Friday from 9 AM to 4 PM and Saturday from 9 AM to noon. We'll find a time and tell you what to bring.

If you have an HMO plan, you may need a referral from your primary care doctor before your visit. We can help you check.

If you need to cancel or reschedule, please call at least 24 hours ahead so we can offer the time to another patient.

Your first visit

• Arrive 15 minutes early to check in and complete paperwork.
• Plan on 1 to 1½ hours. Most first visits include dilation.
• Dilating drops blur your vision and make it sensitive to light for about 4 to 6 hours. Bring sunglasses, and consider bringing someone to drive you home.

What to bring

• Photo ID
• Insurance cards, both medical and vision
• A list of your medications and eye drops, or the bottles themselves
• All the glasses you currently wear, and your contact lens information
• A referral, if your plan requires one
• Records from your previous eye doctor, if you have them

New patient forms

Printable new-patient forms will be posted here. You can also fill them out at the front desk when you arrive.

Insurance and billing

• Please call to verify your coverage before your visit. We'll list accepted plans on this site as our contracts take effect.
• Copays and deductibles are due at the time of your visit.
• Medicare doesn't cover refraction, the test for a glasses prescription, and some other plans don't either. When it isn't covered, there's a separate fee.
• Upgraded lens implants for cataract surgery (toric, EDOF and multifocal) have an out-of-pocket cost. We'll give you the cost in writing before surgery.
• If you don't have insurance or choose not to use it, you have the right to a Good Faith Estimate of your costs.

Pay online and patient portal

Online bill pay and the patient portal open when we start seeing patients in January 2027. Until then, call us with billing questions.

Pay Your Bill Online Patient Portal

Medical records

To request a copy of your records, or to have records sent to us from another office, call us or fax (714) 276-2073. We'll send you the release form to sign. California law gives you the right to copies of your records, usually within 15 days of a written request.

Language help and accessibility

Dr. Hwang speaks Korean. Free interpreter services are available for other languages, including sign language. If you need an interpreter, large-print materials or other help, let us know when you schedule. Our office is on the 2nd floor, with elevator access.

Read how we protect your information in our Notice of Privacy Practices.